tions after the trip, they were available to reach out whenever we wanted. Only thing is Patong Lodge hotel didn't really have much of vegetarian options in breakfast

on everything. If something does not go well with agent then it’s difficult to connect with Travel triangle as they just don’t know the whole story. This needs to be improved on priority basis

erall, I am very happy with the coordination and service provided.

ur activities and transits. His careful planning and support, along with the dedication of all the ground support team made our experience in Thailand wonderful, and we are deeply grateful to each one of them. Warm regards, Sukanto and Rashmita

nation for such a big group was excellent, and we all enjoyed a memorable and hassle-free vacation. Thank you for an amazing experience!

d excellent. The experience with the agent when planning and booking the trip was excellent. But, one thing that disappointed us was the customer handling and conflict that happened which showed clear lack of customer focus and satisfaction. We were promised two physical sims, we clearly told our phones don't have esim facility. , We got only 1 sim and it didn't work until we raised a complaint with Matrix. I had to purchase another SIM. Please don't promise anything that you cannot fulfill, this is my feedback to you. There is one specific person named Tarun who esp. was very rude and argumentative. He lacks the ability to listen to customers and solution, which is key to success in this service industry. On the other hand , Ayush was very professional and handled the conflict well

ut after speaking with Ms. Jyoti, all our doubts disappeared. Her deep knowledge, clear guidance, and patience in answering every question really impressed us. The entire trip was beautifully planned, hassle-free, and perfectly customized to what we wanted. From hotel stays to transfers and activities, everything was smooth and well-organized. We truly felt taken care of throughout our journey. Highly recommend Holidaycise Travels to anyone planning their special trip. They may be a startup, but their service is absolutely top-notch

y relatable. I returned home safely after an amazing trip to Thailand. We have countless delightful memories from our time in India, not to mention several souvenirs! I appreciate your help with our travel arrangements; everything proceeded exceptionally well. The hotels were excellent, providing a charming combination of modern amenities and heritage. The guides were always eager to impart their knowledge about the attractions we explored and were willing to adapt to our needs.